Effective date: July 20, 2026
Casa Water + Air (“Casa,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit casafilter.com (the “Site”) or use our water and air services, how we use that information, and the choices you have. By using the Site or our services, you agree to the practices described here.
Information we collect
Information you provide to us. When you request a quote, book a free water test, schedule service, or otherwise contact us, we may collect your name, home or service address, phone number, email address, and details about your home’s water, air, and the systems you’re interested in. If you become a customer, we also keep records related to the products and services we provide to you.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. We collect this information using cookies and similar technologies.
How we use your information
We use the information we collect to respond to your inquiries and requests; schedule, provide, and support our services; prepare estimates and invoices; communicate with you about appointments, products, and service; improve our Site and offerings; maintain the security of our systems; and comply with our legal obligations.
Text messages and phone calls
If you provide us with your phone number, you consent to receive calls and text messages from us regarding your inquiries, appointments, and services, including through automated technology where permitted. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can ask us to stop calling by telling any of our representatives.
Cookies and analytics
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Site is used. We may use third-party analytics providers, such as Google Analytics, which collect usage information to help us improve the Site. You can control cookies through your browser settings; disabling cookies may affect some features of the Site.
How we share information
We do not sell your personal information. We may share your information with service providers who perform work on our behalf (such as scheduling, payment processing, hosting, communications, and analytics providers), with contractors or installers involved in delivering your services, when required to comply with the law or respond to lawful requests, to protect the rights, property, or safety of Casa or others, and in connection with a business transfer such as a merger or sale of assets.
Data retention
We keep personal information for as long as necessary to provide our services, maintain business and customer records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. We will respond consistent with applicable law.
Children’s privacy
The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Third-party links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the Site or our services after changes take effect constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Casa Water + Air
Ogden, UT
Phone: (801) 433-7000
Email: support@casafilter.com